In recent years, we’ve seen big changes in government technology. Constituents can tweet suggestions at government officials and organizations, file licenses or permits online, and view public documents on their mobile device. With these new technologies and processes, the question for many state and local governments becomes: how can we use technology to improve service delivery? More importantly, how can technology empower constituents to engage with government and transform the interaction between government and the public. An enterprise content management (ECM) system can do this by helping you automate workflow, leverage data, and increase transparency to create an efficient framework for government. Join this training to learn the value of automation and how best to improve collaboration and the “interaction moments” between your organization and your constituents.

https://vshow.on24.com/vshow/GovLoop7/content/1043653

Digital Services Citizen Engagement

Webcast