To distinguish Grant Thornton International Ltd (GTIL) from its larger competitors, its member firms must maintain closer relationships with—and deliver personalized attention to—their clients. The independent member firms of GTIL are deploying Microsoft Dynamics CRM to facilitate collaboration around sales, marketing, and customer service. The solution has driven an increase in the number and size of sales wins, while helping the firms offer better value to clients and maintain consistency in a complex environment. To see the full case study, visit this link - https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=7149

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Customer Story Case Study Microsoft Customer CRM Sales Productivity Dynamics