Without a good sales experience, there are no customers. But what happens after the sale? As organizations grow, the journey becomes more complicated. And too often, organizations with great intentions sabotage their customer's experience before it even starts! Connecting sales teams to the true journey your customers have makes selling that much easier. The best way to avoid disasters is to understand why they happen in the first place. It's time to take an honest look at what salespeople are promising and what you are delivering. Many times, they don’t match up to reality and that hurts everyone!
L&D Expert Sessions