Online behemoths like Amazon have a deep understanding of site visitor habits, the ability to identify a specific individual’s browsing activities, and amongst a variety of other characteristics, if a purchase is made or not. Fortunately, with the right technology, traditional brick and mortar retailers have that same deep understanding and the ability to micro-target the customer’s shopping experience.

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BOPUS Contextual Real-Time Customer Engagement Product Velocity Micro-Targeting AI Driven Streaming Platform Event-Driven Customer Engagement Hub Loyalty Enhancement Cart Reminders Cross-Channel Personalization Cart Abandonment