Government Innovator's Online Summit
In this webinar, former Seattle CIO, Bill Schrier, will demonstrate how organizations can navigate confusing Open Records and Retention laws and begin using social media as a useful tool toward building a more transparent government.
The City of Los Angeles -- in a decision unanimously approved by the Los Angeles City Council -- recently selected Google Apps to replace its current email system for all 34,000 city employees. Los Angeles Chief Technology Officer Randi Levin and Kevin Crawford, Assistant General Manager of LA's Information Technology Agency, discuss the reasons behind the city's decision.
We all know that the public sector workforce is changing. Although the government workforce is extremely complex, the GovLoop Guide to Workforce Planning set out to find some best practices, tips and tricks and provide you with a starting point to improve your workforce development strategy. The guide you will find on this page is by no means a complete representation of all aspects of HR and workforce planning. It is our hope that with this guide, you are inspired to contribute to the conversation, share your lessons learned and take a moment to reflect on how you can improve HR in your agency.
Advancements in technology has enabled government to improve how services are delivered to citizens. This guide focuses on the latest technology that has enabled government to increase productivity, improve performance and innovate proactively. Throughout the report, we highlight the top trends for technology and government, and how new and emerging technology is radically changing the government technology landscape.
Check out the Program Management Guide for small projects discussed in the Project Management Survival Guide online training.
Berkeley Lab, a member of the national laboratory system funded by the US Department of Energy, is moving 5,000 employees and research partners to Google Apps to gain additional collaboration tools, improve disaster recovery, and save the Lab valuable budget dollars.
Government communications professionals have always felt the pressures of publishing public news and information as quickly as possible. With the boom in social media, communications has become an even more critical function of government. Public relations officers are now faced with an expectation of being open 24/7/365 to deliver real-time information to citizens. As more and more people have joined social networks, the expectation has increased for government engagement across a variety of web-based, social platforms.
Social media is not the only trend changing government-wide communications. The State of Communications Report highlights the top ten trends for government communications.
Customer service is a core function of government. With government customers having heightened expectations of the level of service government should provide, now is the time for government to identify ways to improve how they deliver customer service. Improving customer service in government does not come without significant challenges. Throughout the Re-Imagining Government Customer Service Research Report, we identify challenges and provide strategies to help you improve your customer service initiatives. We encourage you to view the report, reflect on how customer service operates in your agency, and then share your lessons learned, your best practices and help us work to improve customer service in government.
Check out Maine.Gov's website discussed in the How to Create a Great Government Website online training.
City Streamlines IT challenges, reduces costs and simplifies management by choosing HP printers, PCs.
Alan Young, HP Project Manager for the Department of Defense and Public Sector Marketing Manager Christina Morrison joined FedScoop Radio to talk about the contract win and what it means for the company.
Resources Sheet from How to Adanvce Your Government Tech Career online training
State Government Moves to Hosted Solution to Improve Cross-Agency Collaboration.
Electronic Balloting Experts Switch to Windows Azure to Improve Election Efficiency
We developed this guide to help you reflect on your leadership style and refocus on how you can improve as a leader. To do so, we have taken some of the best leadership posts from GovLoop, synthesized the content and then put it back into your hands. We share 10 traits of a leader and a corresponding exercise to help you reflect on how you can improve the trait in your career. Our hope is that through each exercise you think critically about yourself as a leader, challenge your behavior and identify strategies for growth. Remember, the process starts with you and your commitment to improve.
This fast-paced and upbeat webinar goes beyond the how-to’s of simply setting up your government presence on social media and explores the “now what?” question of what to do next. Some of the key takeaways you’ll get from this 1-hour webinar are:
- How to engage citizens and get views, ‘likes’, and (gasp) even comments!
- What to do with those Negative Nelly’s and downbeat comments
- Answers to the question - Can we actually have fun with this?
- Tips for successful ongoing management of government social media
San Diego Emergency Website Disaster-Ready; Scales to 19 Million Page views Hourly
The National Veterans Wheelchair Games took place from June 25-30 in Richmond, Virginia. Catch the action captured from the games!