Government is using data as a customer service model, too. Do you have a pothole on your street? There are mobile apps in many cities you can use to alert the transportation department. Got an idea on how to better utilize park funds? There’s an online public forum geared towards you. This training features lessons from Mai-Ling Garcia, Online Engagement Manager for the City of Oakland, Tim Fullerton, director of digital strategy at the Interior Department and Nicole Stillwell, deputy chief of new media for the State Department Bureau of Consular Affairs.

https://vshow.on24.com/vshow/govloop5/content/872327

Citizen Engagement

Webcast