Job Description: This is a part-time year round position. The working schedule for this position may include days, evenings, weekends, & holidays based on operational needs. Job Functions: Creating memories for our guests in many ways: Custom birthday cards, amenities, and friendly interactions. Greeting, Directing, and providing information concerning area events and attractions. Receiving, ordering and fulfilling amenity requests (Flowers, Cakes, Candy, and Room Deliveries). Coordinating transportation requests and dispatching our driver team. Preparing, inspecting rooms for, and checking in VIP/Platinum guests. Selling tickets to Hersheypark & ZooAmerica. Creating baby-sitting reservations, arranging the sitters, and logging all required compliance information Assisting with special projects. Basic Qualifications: Must be at least 18 years of age or older. Additional Qualifications: Proven employee/guest relations, communication, problem solving, and organization skills. Ability to speak, read, and write in the English language Keyboarding skills and PC familiarity. Cash handling experience. Professional image representative of property image Working Conditions: Work area requires ability to adjust to seasonal temperature changes and noise. Physical requirements include standing up to 100% of shift and communicating clearly. Schedule will vary according to operational needs; shifts are between 6 a.m. and 11 p.m. with weekends and holidays required Hershey Entertainment & Resorts is an Equal Opportunity Employer

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