Job Description: This position assists management in overseeing guest service and satisfaction in the Bears Den restaurant located at the Hershey Lodge. This is a part-time year round position. The working schedule for this position may include days, evenings, weekends & holidays based on operational needs. Job Functions: Functions include greeting guests upon arrival in the restaurant and seating guests in accordance with their requests and server rotation Completing opening and closing procedures, including cash control and settlement of guest charges Coordinating reservations and seating charts, answering telephones; overseeing service, safety, and sanitation to ensure quality Responding to guests' questions, requests and concerns. Basic Qualifications: Must be at least 18 years of age Additional Qualifications: Previous restaurant service experience preferred. Ability to operate point-of-sale computer and calculator. Proven employee/guest relations, communication, problem solving and organizational skills. Professional image representative of company image. Ability to perform mathematical calculations and handle cash. Strong interest and knowledge of the sporting world and its daily occurrences. Working Conditions: Physical requirements include standing (up to 100% of shift), walking, bending, stooping, hearing, speaking and finger dexterity. The ability to communicate effectively in a loud environment. Ability to work a flexible eight-hour shift, breakfast, lunch, or dinner including weekends and holidays. Hershey Entertainment & Resorts is an Equal Opportunity Employer

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