Job Description:
This position is responsible for providing friendly, efficient, courteous service to all guests to the Jeweler at The Hotel Hershey.
This is a part-time year round position. The working schedule for this position may include days, evenings, weekends & holidays based on operational needs.
Job Functions:
Functions include greeting guests
Entering sales into POS system
Handling all cash, credit card, and room charge transactions
Performing shop opening and closing duties
Exhibiting thorough product knowledge and upselling techniques to guests
Answering telephone in a professional manner; inspecting merchandise to insure quality prior to sale
Following safety and cleanliness standards
Communicating special requests to the manager
Other duties as assigned.
Basic Qualifications:
Must be at least 18 years of age or older
Additional Qualifications:
Exceptional guest service and organization skills.
Ability to handle cash transactions and learn point-of-sale system.
Ability to speak, read, and write English.
Ability to work independently and display leadership qualities, including initiative.
Professional image representative of property image.
Previous fine jewelry sales experience preferred.
Working Conditions:
Physical requirements include standing at least 95% of the shift, communicating clearly, walking, bending, and pushing and lifting up to 35 pounds.
Schedule will rotate to cover hours of operation between 9:00 a.m. and 8:00 p.m., including weekends and holidays, depending on the day and time of year.
Hershey Entertainment & Resorts is an Equal Opportunity Employer
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