Job Description: This position is responsible for responding to all internal and external calls received through the Hershey Lodge’s main switchboard console. Job Functions: Transferring calls to the appropriate destination Accepting requests for and placing wake-up calls at the designated times Accepting and delivering accurate messages Monitoring the heat/smoke detector panel Activating emergency response procedures when necessary Monitoring two-way radio communication with the security, engineering and chauffeur staffs; and employing the paging system to locate staff. This position also cross-trains at the front desk. Basic Qualifications: Must be 18 years of age or older Additional Qualifications: Demonstrates courtesy, clarity of speech, and good judgment. Working Conditions: Physical requirements include sitting (up to 100% of the shift), hearing, speaking, and finger dexterity. Eight hour shifts 6:30 AM to 11:30 PM, including weekends and holidays. Hershey Entertainment & Resorts is an Equal Opportunity Employer

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