What does your next wave of innovation look like?
Join us for part 1 of a 2 part series as Guest speaker, Brendan Witcher, Vice President / Principal Analyst of Digital Business Strategy at Forrester, shares current research on how retailers are finding success in this post-pandemic marketplace. Brendan ends his presentation with tips every retailer can use.
Don't miss part 2 of this 2 part series, where Brendan is joined by Vanathy Lakshmi from Sally Beauty and Pawan Gupta of Perficient for a candid discussion on marketplace fulfillment.
Guest speaker, Brendan Witcher, Vice President/Principal Analyst of Digital Business Strategy at Forrester, will share current research on how retailers are finding success in this post-pandemic marketplace. Then, we’ll welcome Vanathy Lakshmi, VP, Digital Product, from Sally Beauty and Pawan Gupta, Principal, Commerce & Omnichannel Services, from Perficient, as they discuss how to:
Enable up-to-the-minute inventory tracking to reduce safety stock and carrying costs.
Drive foot traffic by enabling BOPIS, curbside pick-up and BORIS to create convenient fulfillment options.
Harness inventory visibility, omnichannel fulfillment, and accurate promise dates to build customer trust and additional revenue."