Contextual Personalization is Key to Impactful Customer Interactions and a Differentiated Customer Experience
		            https://vshow.on24.com/vshow/aamt2018/content/1630378
		            
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		            Contextual Real-Time Customer Engagement  Customer Engagement Hub  Cross-Channel Personalization  Event-Driven  Cart Abandonment  Micro-Targeting  BOPUS  AI Driven Streaming Platform  Cart Reminders  Loyalty Enhancement  Product Velocity